30-Day Refund Policy
At UtilityArrangement, we are committed to providing reliable gas and electricity service arrangements and professional customer support. If you are not completely satisfied with an eligible service payment, you may request a refund within 30 days of the original payment date, subject to the terms below.
Refund Eligibility
Refunds may be issued under the following conditions:
Refunds apply only to payments made for services that have not yet been rendered or for service fees that were charged incorrectly.
Refunds do not cover utility usage charges, completed services, or services that have already been provided or consumed.
All refund requests must be submitted within 30 days of the original payment date.
Refund eligibility is subject to review and verification of the payment and service status.
How to Request a Refund
To request a refund, please contact UtilityArrangement using the information below:
Email: contact@utilityarrangement.com
Phone: +1 (888) 431-9712
Please include the following information with your request:
Your full name
Account number or service address
Date and amount of the payment
Reason for requesting the refund
Refund Processing
Once your refund request is received, it will be reviewed within 5 business days.
If your request is approved, the refund will generally be issued to the original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
Limitations
UtilityArrangement reserves the right to deny refund requests that do not meet the eligibility requirements outlined in this policy.
This Refund Policy does not limit or affect any rights you may have under applicable consumer protection laws.
By using our services and making a payment to UtilityArrangement, you acknowledge and agree to the terms of this 30-Day Refund Policy.
Contact Us
For questions regarding refunds or this policy, please contact:
UtilityArrangement
552 W 48th Street
New York, NY 10036
Phone: +1 (888) 431-9712
Email: contact@utilityarrangement.com